How can I return or exchange an item?
Simply write us an email explaining that you want to return or exchange an item. We will send you a free return shipping label (Germany and EU member states). If you ship a return to us from outside Germany and the EU, you will be responsible for shipping charges. If you ship a return to us from a third country, any taxes, duties or custom fees incurred from the return will also be your responsibility. We will either give you back the amount you paid for the item or replace it if you have chosen to exchange your order.