Webshop

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order, login, payments, exchange, return,

Return / Exchange

Von |2021-09-02T16:36:22+02:00April 27th, 2021||

How can I return or exchange an item? Simply write us an email explaining that you want to return or exchange an item. We will send you a free return shipping label (Germany and EU member states). If you ship [...]

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Login

Von |2021-09-02T16:33:29+02:00April 27th, 2021||

How can I log in to the web store if I have forgotten my password? If you can remember your user name, you can reset your password by clicking the Forgot Password? link. If you have also forgotten your user [...]

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Availability

Von |2021-09-02T16:31:57+02:00April 27th, 2021||

How can I check if an item is in stock? Click your waist size on the product (i.e. jeans) page. Then select the color (and/or length) that you are looking for. Traffic-light colors are used to indicate availability: red (out [...]

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Custom Duties

Von |2021-09-02T16:25:36+02:00April 23rd, 2021||

Who pays the customs duties (on imports/exports/exchanges)? The purchaser is always responsible for the payment of any duties. It makes no difference whether the shipment is an import or an export. However, if you want to exchange an item, you [...]

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Order

Von |2021-09-02T16:23:34+02:00April 23rd, 2021||

Where is my order? When you place an online order with us a confirmation email will be sent to the address attached to your account. If you do not receive an email, please check your spam folder. Most orders are [...]

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