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order, login, payments, exchange, return,

Return / Exchange

Von |2021-04-28T10:28:45+02:00April 27th, 2021||

How do I return or exchange an item? Simply write us an email and inform us about this return/ exchange. You will then receive a free return label from us (Germany and EU countries). Outside of Germany and the EU, [...]

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Login

Von |2021-04-28T10:27:42+02:00April 27th, 2021||

I have forgotten my login, what can I do? If you know your username, you can request a new password with the Forgotten Password function. If you do not remember your username, please call us or send us an email.

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Availability

Von |2021-04-28T10:26:47+02:00April 27th, 2021||

How do I see if an item is available? First click on the desired width in the article (trousers). Then the available length is displayed in colour (or length). There you will see a red (not available), green (available) or [...]

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Custom Duties

Von |2021-04-28T10:26:01+02:00April 23rd, 2021||

Who pays the customs duties (import/export/exchange)? Generally, customs duties are always to be paid by the buyer. It makes no difference whether import or export. However, if you request an exchange from us, you have the option of returning the [...]

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Order

Von |2021-05-05T11:04:59+02:00April 23rd, 2021||

How can I track my order? If you have ordered in our webshop, you will receive an email to the email address stored in the customer data. Please also check your SPAM folder. We usually ship orders the next work [...]

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