NOTE: In the case of foreign transfers the principal shall bear all fees and deductions.

Shipping

Shipping costs are calculated depending on the country of destination:

• Germany: shipping free
• EU-Countries: € 15.00 
• UK: € 25.00 (Import custom fees may be added!)
• Switzerland: € 28.00 (Import custom fees may be added!)
• International: € 35.00 (Import custom fees may be added!)

Delivery to packing stations or post offices possible!

However, no delivery to PO boxes!

Please contact us, for deliveries to areas with special regulations (see Link).

Tracking

All orders are shipped within 72 hours after receipt of payment by DHL or UPS if in stock. Depending on the country of destination and customs clearance, shipping times are as follows:

• Germany: 1-3 days
• inside of EU: 3-5 days
• outside of EU: 1-3 weeks

To track the status of your package, DHL or UPS will send you a tracking number by email.

Custom Fees

Custom information for outside European Union

For orders outside the European Union, you should check the customs regulations of your country to clarify possible costs.

We do not accept any responsibility for possible customs or import duties or possible delays in the shipping process.

Tax-free shopping for customers outside the European Union.