FAQ
The account area is at the top right – either register or log in here.
Please enter your email address in the “Username” field and use the Forgotten password function to request a new password.
Customer service can be reached by telephone on +498064-9065212 or by email at info@pikebrothers.com.
We will respond as quickly as possible during our opening hours.
Customer service opening hours:
Monday to Thursday: 08:00 - 12:00 and 13:00 - 16:30
Friday: 08:00 - 11:30
You can sign up for the newsletter at the bottom right of the homepage.
Vouchers can be purchased in our online shop and redeemed online or in the General Store for 3 years.
You will find a size chart for each product – usually as the last image in the gallery. Additional information on fit and special features can be found in the product description. Please note that there may be slight size variations depending on the type of fabric.
All our trousers have a model and size stamp on the inside.
Basically, yes – the label corresponds to the size.
However, slight differences may occur. Reasons:
-different fabric thicknesses (thicker fabric = tighter fit)
-different cuts
handcrafted production in small workshops
-There is a detailed size chart for each item (usually image 10).
We recommend always comparing these.
Slight variations are normal with genuine handcrafted items – but of course only within our strict quality control standards.
We have created a description and video for this purpose. Compare the measured values with the size chart (last image in the article) to find the right size.
Our naming is based on historical items.
-The lower the year: the wider the leg, higher the waistband, braces buttons and cinch back (Example: 1905 Hauler Pant).
-The higher the year: the narrower the leg, lower the waistband, no braces buttons, no cinch back. (Example: 1958 Roamer Pant)
The abbreviations are explained as follows:
W = Waist
L = Length (inside leg length)
in inches, 1 inch = 2.5 cm.
Ordering from Pike Brothers is easy: select items, add them to your shopping basket, proceed to checkout, choose a delivery method and make a secure payment. You can either create a customer account or continue as a guest.
We only accept orders through our online shop.
Our online shop displays the available sizes directly. For trousers, select the appropriate width or length to see the available sizes. -->Unavailable sizes are greyed out (for trousers) or are not displayed (for everything else).
Vouchers are available in the online shop.
Orders can be changed or cancelled before dispatch. Please contact us by email (info@pikebrothers.com) quoting your order number.
After placing your order, you will receive an order confirmation via e-mail (please also check your spam folder). Orders are usually shipped the next day. You will receive a tracking e-mail with a tracking ID to track your shipment.
Shipping costs depend on the destination country.
DE: free shipping
EU: EUR 14.90
UK: EUR 25.00
CH: EUR 28.00
Rest of World: EUR 35.00
PLEASE NOTE: Customs duties may apply for countries outside the EU!
Yes, we deliver worldwide. In some countries, customs duties or taxes may apply.
We accept
credit cards,
PayPal,
prepayment,
SEPA payment,
Apple Pay,
Google Pay and
IDEAL.
All payments are encrypted.
Orders cannot be placed using the invoice payment method.
Pike Brothers deliberately refrains from discount campaigns – out of respect for the value of our products and to support our retailers. This ensures that quality, craftsmanship and fair prices are maintained for everyone involved.
However, in the Odds&Ends section, you will find products that are no longer in production. Here, you can still find remaining sizes at reduced prices.
Customs duties are generally paid by the buyer (both import and export). In the case of exchanges, the return shipment can be made duty-free: Send the shipment with a completed customs declaration (CN23) and a copy of the original commercial invoice or return slip as proof of the return status. Securely attach customs documents to the outside of the parcel – if they are missing, this may result in costly forwarding to the internal customs office.
Items can be returned within 14 days and either refunded or exchanged. The item must be unworn and have the label attached. Returns can be requested in your customer account or submitted here under return request. Please enter your order number and email address or postcode.
Further information can be found here.
You are welcome to request spare components such as buttons, cinch backs or rivets by emailing us at Info@pikebrothers.com.
Yes, as long as the desired size or colour is available, exchanges are no problem. Simply return the product and note your desired size in the comments section.
We carry out ongoing quality checks. However, mistakes can happen. Please email info@pikebrothers.com with photos; we will process your complaint immediately.
Once we have received and inspected your return, the amount will be refunded via the original payment method. The refund may take up to 7 days.
In the first few weeks, the trousers will adapt to your body. The fibres relax through movement, warmth and wear – the trousers “settle in”.
If you don't wash them during this phase, they will achieve:
-a better fit
-a more stable shape, even after subsequent washes
-less tension in the fabric, because the fabric has time to settle.
In short: wear first, then wash – this is how the trousers will fit best.
For the best possible fit and durability, please follow these instructions: Wear raw denim for at least 4–6 months without washing it. To preserve the colour and hardness of raw denim, it is best to have it dry cleaned. If you want to wash it yourself: turn it inside out and rinse it in the bath with cold water and a little organic detergent; then lay flat to air dry. If using a washing machine: only use a gentle cycle at max. 30°C. Please note: raw denim may shrink 6–8% in length. Do not spin dry or tumble dry; lay flat to air dry.
All items have a care label sewn into them. This contains detailed instructions for cleaning.
In the online shop, under the item images, there is also a tab with care instructions.
If the trousers are not heavily soiled, a few simple measures will suffice:
-Brush off light surface dirt.
-Air them out, preferably overnight.
-Freeze them – this kills odour-causing bacteria.
-Dry clean them, after consulting with the dry cleaner (the products used may vary).
Important: not all dry cleaning is the same – check beforehand.
Denim should be washed infrequently and aired instead. Grease leather regularly. Detailed washing instructions can be found on our website.
Waxed items (e.g. N1 Deck Jackets or C2 Vests) have four layers of wax (three on the outside, one on the inside, paraffin-based). Due to the heavy impregnation, re-waxing is not necessary. It is possible to do so using commercially available products (Sno-Seal, Otterwachs), but the end result is usually uneven and patchy – therefore we advise against it.
Pre-washed means less shrinkage when washed and an authentic look right from the start.
Unwashed denim, as it comes off the loom. The term is also often used in connection with selvedge denim.
Our denims are dyed with indigo.
Indigo is a very unique colour that develops over time.
Initially: dark blue
With wear and washing: lighter, with typical signs of wear
This means that over time, each pair of trousers becomes unique, reflecting your personal use.
Indigo is one of the oldest dyes in the world.Historically, it was extracted from plants, but synthetic indigo has been available since the 20th century.
We only use synthetic indigo because it is:
-more colourfast
-more durable
and
-easier to control.
We also add a dash of black to our 11 oz and 15 oz fabrics. This ensures that the trousers fade less and are more user-friendly in everyday wear.
Indigo blutet aus – Wasser und Wärme lösen Teile der Farbe aus dem Stoff.
Das ist kein Fehler, sondern ein typisches Merkmal von Indigo.
Je nach Färbetiefe passiert das schneller oder langsamer.
Refers to denim with an elaborately woven edge that prevents fraying. Considered a sign of quality; usually with coloured thread. Characteristic of Schützen looms (fabric width approx. 90 cm), which weave this selvedge as a finish.
The weight of a fabric per square metre, measured in grams per square metre.
This often occurs with raw denim and very heavy/compact twill weaves. The diagonally woven fabric (e.g. twill) tends to twist in the diagonal weave direction during washing. Depends on fabric weight, weave tension and washing method, among other factors; more common in heavy fabrics woven in Japan/Germany. Recommendation: dry clean. The more often the garment is machine washed, the more the side seam twists forward. This effect is part of authentically produced vintage trousers and is not a defect.
Because it was developed for work *on deck* – for outdoor use on ships.
Deck Jackets are made from Jungle Cloth – a very dense cotton fabric that is robust, wind‑repellent and naturally water‑resistant.
Deck jackets are a further development of the classic pea coats. In the 1930s and 1940s, the textile industry produced new, weatherproof cotton fabrics.
1942: First model – the Deck Zip Jacket with jungle cloth and wool blanket lining.
1943: Improved ‘Deck Hook Jacket’ with hook fastening for ease of use with gloves.
1943: Introduction of the N1 Deck Jacket – longer cut, jungle cloth on the outside, densely woven wool lining on the inside.
The N1 became the standard for the U.S. Navy and remained in use until the 1950s."
The N1 Deck Jackets are perfect for winter temperatures.
A brief rain shower is no problem – for prolonged wet weather, we recommend the waxed versions.
Deck jackets have been worn by the U.S. Navy since the 1940s for work on deck. The robust outer fabric and comfortable cut made them particularly popular – they offered protection from wind, spray and cold temperatures.
Waxed deck jackets are treated with paraffin wax. The advantage: greater water resistance, better wind protection and a traditional, functional outdoor finish.
They fit true to size and allow layering such as sweaters or turtle necks.
Yes. We differentiate according to climate zones and intended use:
For warmer temperatures: Deck Zip Jacket
For cold weather and prolonged outdoor use: N1 Deck Jacket (unwaxed or waxed)
Our waxed N1 deck jackets have already been waxed several times. Re-waxing is not necessary – but it is possible. Products such as Sno Seal can be used if you want to apply a new layer of wax.
Yes, at the Pike Brothers General Store.
Opening hours:
Tuesday to Thursday, 10:00 a.m. to 11:30 a.m. and 1:00 p.m. to 4:30 p.m.,
Friday, 10:00 a.m. to 11:30 a.m.
It is best to call ahead: +49-8064-9065212.
Address:
Gewerbepark-Au Ost 2,
83075 Bad Feilnbach.
The store stocks the latest collections in all available sizes throughout the year.
There is also a section with B-grade items and samples at reduced prices.
You can find a selection of these items here.
You can find a list of retailers under Find our Retailers on the website.
Our fabrics come from traditional weaving mills in Germany, Japan, Turkey and Portugal.
Our sewing workshops are mainly located in Portugal and Turkey, and the fabrics come from traditional weaving mills – Pike Brothers stands for authenticity, quality and durable workwear.
No, they are reproductions based on historical models – robustly built, authentic and suitable for everyday use.